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Marketing

Reputation/Community Management

It takes months, if not years, to build a solid online reputation. But that reputation can be completely destroyed with one social media post or one negative review. Are you ready to respond to these threats that can derail all your hard work?

Reputation management is a vital element of modern digital marketing. Workhorse Marketing is here to help. Online reputation management entails responding to social media posts, acknowledging and replying to reviews and keeping an eye out for what people are saying about your brand. Reputation management requires constant vigilance, and Workhorse Marketing will keep your good name intact every step of the way.

Not sold on reputation management? Here’s why online reputation management is so important (all figures courtesy of reputationx)…

  • 85% of consumers trust online reviews as much as personal recommendations
  • Nearly 3 out of 4 customers trust a company more if it has positive reviews
  • 60% of consumers say that negative reviews made them not want to use a business
  • Consumers read an average of seven reviews before trusting a business

With such a high priority on consumer feedback, online reputation management is a must. Workhorse Marketing can help make sure the conversation regarding your brand remains positive.